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Privacy Policy

Last Updated: July 7, 2025

At Larkspur & Luna, we are committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit our website and use our services.

Information We Collect

To provide our services, we may collect personally identifiable information (“Personal Data”), including:

  • Contact Information (Name, Email, Phone Number)
  • Shipping and Billing Addresses
  • Payment Details (processed securely by our payment gateway)

We also collect non-identifiable “Usage Data” like your IP address and browsing behavior to improve our services.

How We Use Your Information

Your data is used for the following purposes:

  • To provide and maintain our Service.
  • To manage your account and process your orders.
  • To contact you regarding your order or for promotional purposes, from which you may opt-out.
  • To improve our website, products, and services.
  • To comply with legal obligations.

Legal Basis for Processing

We process your Personal Data based on the following legal grounds:

  • Consent: For marketing communications.
  • Contractual Necessity: To fulfill your orders and provide our services.
  • Legitimate Interests: For service improvement, security, and performance analytics.

Data Security & Retention

We implement administrative, technical, and physical security measures to protect your data. Personal Data is stored on secure servers and retained only as long as necessary to fulfill the purposes for which it was collected or as required by law (e.g., for tax and accounting purposes).

Disclosure of Information

We do not sell your Personal Data. We may share your information with trusted third-party service providers to facilitate our Service, including:

  • Payment processors (e.g., PayPal, Stripe)
  • Shipping carriers (e.g., USPS, UPS)
  • Marketing and analytics platforms

We may also disclose information if required by law or to protect the rights and safety of our company or others.

Cookies & Tracking

Our website uses cookies to enhance functionality, analyze performance, and for marketing. You have full control over your cookie preferences.

For detailed information about the cookies we use and your choices, please review our Cookie Policy.

Your Privacy Rights

You have the right to access, update, or request deletion of your Personal Data. Depending on your location (e.g., GDPR, CCPA), you may have additional rights such as data portability or the right to object to processing. To exercise these rights, please contact us.

Children's Privacy

Our Service does not address anyone under the age of 16. We do not knowingly collect personally identifiable information from children. If we become aware that we have collected such data without parental consent, we will take steps to remove it.

Policy Changes

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page. You are advised to review this policy periodically. Changes are effective when they are posted.

Contact Us

If you have any questions or concerns about this Privacy Policy or your data, please reach out to us via our Contact Page.

By using our website, you acknowledge that you have read and understood this Privacy Policy.

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Larkspur & Luna - Handcrafted Botanical Skincare