Frequently Asked Questions

We are devoted to purity and potency. We meticulously source certified organic, wild-harvested, and biodynamic ingredients whenever they meet our exacting standards for efficacy and ethical stewardship.

Our reverence for all living things is absolute. We never test on animals, nor do we partner with any entity that does. Every ingredient is ethically harvested, ensuring that our creations are as kind to the planet as they are to your skin.

Our collection is entirely vegetarian, with the majority of our formulas being vegan. In select instances, our crèmes are crafted with ethically sourced beeswax, chosen for its unparalleled ability to form a breathable, protective veil upon the skin. We are transparent in our ingredient lists and continue to explore vegan alternatives that deliver the same exceptional performance and texture.

This is the living heart of our formulations. It is a proprietary elixir of wild botanicals, captured at their peak and transformed through a slow, artisanal fermentation. This process unlocks bio-available nutrients and post-biotics that nourish the skin's microbiome and enhance the potency of our rituals.

Our formulas are intentionally crafted as a sanctuary for even the most delicate complexions, using soothing hydrosols and calming botanicals like Blue Tansy and Colloidal Oat. However, as every individual's skin is unique, we always recommend a patch test to ensure a harmonious connection with your new ritual.

Orders are processed within 1 to 3 business days. U.S. shipping typically takes 3 to 7 business days depending on your location.

Yes, we ship worldwide. International shipping times and costs vary depending on your region and selected courier service. Any duties and taxes are the responsibility of the recipient.

Yes. Once your order ships, you will receive tracking information by email.

We accept returns on unopened, unused items within 14 days of delivery. Simply contact us to initiate the return.

Orders can be canceled or updated within 24 hours. After that, they may already be in processing and cannot be changed.

We use recyclable glass, biodegradable materials, and soy-based inks for all of our printed packaging. Every component is selected with the Earth in mind—without compromising beauty or quality.

Yes. We use a natural preservation system rooted in biofermentation—like radish root ferment and lactobacillus blends—to ensure your products stay fresh without compromising skin integrity.